Tucked Support

Tucked Support

Last updated: July 12, 2026

About Tucked

Tucked is a local-only gift card wallet for iOS. Store your physical and digital gift card details on your device, look up balances quickly, and never lose a card again. Everything stays on your phone — no accounts, no cloud, no tracking.

Contact

Frequently Asked Questions

How do I add a gift card?

Tap the + button on the main screen. You can either enter the card number and PIN manually, scan the card with your camera, or import from a photo in your library.

The app is asking me to unlock. What is that?

Tucked uses your device’s Face ID, Touch ID, or passcode to keep your card details private. This runs locally on your phone — Tucked never sees your biometric data. If unlock isn’t working, try restarting the app, or check Settings → Face ID / Touch ID → Other Apps to make sure Tucked is enabled.

How do I check my card balance?

Open the card in Tucked and tap “Check Balance” — Tucked opens the retailer’s official balance-lookup page in Safari with your card number pre-filled where possible. Tucked never sees or stores the balance itself.

How do I delete a card?

Open the card, tap the ⋯ menu in the top right, and choose “Delete Card.” This removes the card from your device immediately.

How do I delete all my data?

Because Tucked is local-only, deleting the app from your device removes all card data. One caveat: if you have Keychain sync enabled with iCloud, some encrypted card details may persist there. To fully purge, go to iOS Settings → General → iPhone Storage → Tucked → Delete App, and also review your iCloud Keychain items for anything labeled “Tucked.”

Does Tucked work if I lose internet?

Yes. Everything except balance-lookup runs offline. Balance lookup opens the retailer’s website in Safari, which does need internet.

How does Premium work?

Tucked Premium unlocks unlimited cards, Face ID vault, camera scan, and other features. It’s a one-time in-app purchase, not a subscription. Purchases are handled by Apple’s App Store and can be restored on any device signed into the same Apple ID via Settings → Restore Purchases.

Report a Problem

Found a bug? Have a feature request? Email [email protected] with:

• What you were trying to do
• What happened instead
• Your iPhone model and iOS version (Settings → General → About)
• Tucked app version (Settings inside the app)

Privacy

See our Privacy Policy for full details on how Tucked handles data.